Privacy policy

Privacy Policy

Last updated: May 21, 2026

This Privacy Policy describes how ByOrganic ("we," "us," or "our") collects, uses, shares, and protects information when you visit, interact with, or make a purchase from our website. By using our website, you consent to the practices described in this Policy.

We reserve the right to update, modify, or replace any portion of this Policy at our sole discretion at any time. Continued use of our website following any such changes constitutes acceptance of those changes.

INFORMATION WE COLLECT

Information You Provide

When you visit, interact with, or place an order through our website, we may collect:

  • Contact information (name, email address, phone number, shipping and billing addresses)
  • Payment information (processed by third-party payment processors; we do not store full payment card details)
  • Order history and purchase information
  • Communications you send us (including emails, support requests, and survey responses)
  • Account credentials, if you create an account
  • Marketing preferences and consent records

Information Collected Automatically

When you visit our website, we automatically collect certain information using cookies, pixels, and similar tracking technologies, including:

  • Device information (IP address, browser type, operating system, device identifiers)
  • Usage information (pages viewed, links clicked, time spent, referring URL)
  • Location information (approximate location based on IP address)
  • Interaction data with our advertisements on third-party platforms
  • Session and behavioral data

Information from Third Parties

We may receive information about you from:

  • Payment processors and fraud prevention services
  • Shipping carriers
  • Advertising platforms (Meta/Facebook, Google, TikTok, and others)
  • Analytics providers
  • Marketing partners
  • Social media platforms (if you interact with us there)

HOW WE USE INFORMATION

We use collected information for purposes including, but not limited to:

  • Processing and fulfilling orders
  • Communicating about orders, shipping, and customer service
  • Sending marketing communications (with consent where required)
  • Personalizing your experience and showing relevant content and advertisements
  • Operating, improving, and securing our website
  • Detecting, preventing, and addressing fraud, abuse, and security issues
  • Conducting analytics and measuring marketing performance
  • Complying with legal obligations and enforcing our rights
  • Any other purpose disclosed at the time of collection or with your consent

COOKIES AND TRACKING

We use cookies, pixels, web beacons, and similar technologies to operate our website and understand how it is used. Categories include:

  • Essential cookies — required for the website to function (cart, checkout, security)
  • Analytics cookies — help us understand how visitors use the website
  • Advertising cookies — used to deliver and measure relevant advertisements on third-party platforms
  • Functional cookies — remember your preferences

Most browsers allow you to manage or disable cookies through their settings. Disabling certain cookies may impact website functionality. We do not respond to "Do Not Track" signals.

HOW WE SHARE INFORMATION

We may share your information with:

  • Service providers who help us operate our business (payment processors, shipping carriers, fulfillment providers, email and SMS providers, hosting providers, analytics providers, customer service tools)
  • Advertising and marketing partners for marketing, retargeting, and lookalike audience purposes (Meta/Facebook, Google, TikTok, and similar platforms)
  • Professional advisors including legal, accounting, and consulting professionals
  • Authorities and others when we believe disclosure is necessary to comply with law, respond to lawful requests, enforce our Terms, or protect our rights, property, or safety
  • In connection with a business transfer including mergers, acquisitions, financing, restructuring, sale of assets, or bankruptcy
  • With your consent or at your direction

We do not sell personal information in exchange for money. However, certain sharing for advertising purposes may be considered a "sale" or "sharing" under certain U.S. state privacy laws. See the "Your Privacy Rights" section below.

YOUR PRIVACY RIGHTS

Depending on your jurisdiction, you may have rights regarding your personal information, including:

  • Right to know what information we collect and how we use it
  • Right to access the personal information we hold about you
  • Right to delete your personal information, subject to legal exceptions
  • Right to correct inaccurate information
  • Right to opt out of certain types of sharing or "sales" of your information for advertising purposes
  • Right to limit use of sensitive personal information
  • Right to data portability
  • Right to non-discrimination for exercising your rights

To exercise any of these rights, contact us at support@byorganic.store. We will respond within the time required by applicable law. We may need to verify your identity before processing your request.

California Residents (CCPA/CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). You may opt out of the "sale" or "sharing" of your personal information for advertising purposes by contacting us at the email above.

EU/UK/EEA Residents (GDPR)

If you are located in the European Union, United Kingdom, or European Economic Area, you have rights under the General Data Protection Regulation (GDPR) including the right to lodge a complaint with your local data protection authority.

MARKETING COMMUNICATIONS

If you have provided your contact information, we may send you marketing communications regarding our products, promotions, and content. You may unsubscribe at any time by clicking the "unsubscribe" link in our emails, replying STOP to SMS messages, or contacting us directly. Unsubscribing from marketing does not affect transactional messages related to your orders.

DATA RETENTION

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary by data type and use, and may extend beyond the end of our relationship with you where required or permitted by law.

SECURITY

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no system is completely secure, and we cannot guarantee the absolute security of information transmitted to or stored by us. You provide your information at your own risk.

In the event of a data breach, we will comply with applicable notification laws.

CHILDREN'S PRIVACY

Our website is not directed to children under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us at support@byorganic.store and we will take appropriate action to delete it.

THIRD-PARTY LINKS

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any information.

INTERNATIONAL TRANSFERS

Your information may be transferred to, processed in, and stored in the United States or other countries that may have different data protection laws than your country of residence. By using our website, you consent to such transfers.

DISCLAIMER

This Privacy Policy does not create any contractual or legal rights on behalf of any third party. To the fullest extent permitted by law, we disclaim all liability arising from unauthorized access to, or misuse of, personal information by third parties.

CONTACT

For questions, concerns, or requests related to this Privacy Policy or your personal information, contact:

ByOrganic Email: support@byorganic.store