Email: support@byorganic.co
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Frequently asked questions
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Orders ship within 24 hours from our US warehouse. Standard delivery takes 3-5 business days. Free shipping on orders over $49.
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30-day money back guarantee, no questions asked. If you're not in love with your board, send it back for a full refund.
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Yes — as long as we haven't shipped it yet. Email us at support@byorganic.store within 12 hours of ordering and we'll update or cancel for you.
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Email support@byorganic.store with your order number and we'll send you a prepaid return label. Refund processes within 5 business days of receiving the return.
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Refunds process within 5 business days of us receiving the returned item. You'll see it on your statement within 5-10 business days after that, depending on your bank.
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Yes. Every ByOrganic board is FDA-approved for direct food contact. The materials we use meet FDA standards for safe use with all foods.
FDA-approved · 30-day money back


