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Email: support@byorganic.co

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Frequently asked questions

  • Orders ship within 24 hours from our US warehouse. Standard delivery takes 3-5 business days. Free shipping on orders over $49.

  • 30-day money back guarantee, no questions asked. If you're not in love with your board, send it back for a full refund.

  • Yes — as long as we haven't shipped it yet. Email us at support@byorganic.store within 12 hours of ordering and we'll update or cancel for you.

  • Email support@byorganic.store with your order number and we'll send you a prepaid return label. Refund processes within 5 business days of receiving the return.

  • Refunds process within 5 business days of us receiving the returned item. You'll see it on your statement within 5-10 business days after that, depending on your bank.

  • Yes. Every ByOrganic board is FDA-approved for direct food contact. The materials we use meet FDA standards for safe use with all foods.

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FDA-approved · 30-day money back